This Privacy Policy explains how Harmoneaz processes personal data when you use Harmoneaz through the website, app, and related services. We aim to describe this clearly and transparently.
Personal data we process
- Account data, such as your email address, authentication identifiers, and language preference.
- Profile data you choose to provide, such as your name and visual preferences.
- Family and group data, such as memberships, invitations, child profiles, and permission settings.
- Content you create within Harmoneaz, such as calendar items, custody schedules, agreements, alimony information, tasks, packing lists, reminders, approvals, and day notes. This can also include child-specific targeting or visibility settings you choose for shared items.
- Files you upload, such as photos attached to notes or other entries.
- Subscription and entitlement data required to provide Pro features, restore purchases, and manage access rights.
- Technical and usage-related data required to operate and secure the service, such as timestamps, app state, push tokens, and limited diagnostic or security information.
Purposes of processing
- To create, manage, and secure your account and to keep you signed in.
- To provide planning, collaboration, and communication features within your family or group.
- To send reminders, notifications, and other service-related messages when you enable them.
- To support optional features such as media uploads and subscription-based Pro access.
- To maintain, secure, improve, and troubleshoot Harmoneaz, including fraud and abuse prevention.
Legal bases (EEA/UK)
- Performance of a contract: where processing is necessary to provide the services you request.
- Legitimate interests: where processing is necessary to operate, secure, and improve Harmoneaz responsibly.
- Consent: where required for optional permissions, such as notifications, camera access, or photo access.
Third-party services
Harmoneaz uses carefully selected service providers to deliver the service. These include Supabase for authentication, database, storage, and server-side functions; RevenueCat and relevant app stores for subscription handling; and platform providers such as Apple or Google where needed for notifications or in-app purchases. Personal data is shared with providers only where necessary to provide the relevant functionality.
Retention period
We retain personal data only for as long as necessary for the purposes described in this policy. The exact period depends on the type of data and the reason we process it.
- Account and profile data are retained while your account is active. If your account remains inactive for 12 months, we may schedule it for automatic deletion after a 30-day warning period.
- In-app notifications are normally retained for up to 6 months.
- Push tokens are normally retained for up to 3 months since last activity or refresh.
- Temporary technical state records are normally retained only as long as needed for short-lived flows and cleanup.
- Group activity logs are normally retained for up to 12 months, and admin audit logs for up to 24 months, where needed for security, integrity, support, and abuse prevention.
- Export files generated for data portability are normally retained for up to 7 days before they expire and are removed.
- If you delete your account, we aim to remove your profile, user-owned data, and linked storage files. Where shared group data must remain available to other members, we may anonymize your user links instead of deleting the shared record entirely.
Data export and portability
You can request an export of your personal data in a structured, commonly used, machine-readable format. Harmoneaz currently provides this through an in-app export flow in Settings → Profile. Export files are made available temporarily and then removed automatically.
Your rights and choices
- You may request access to, correction of, deletion of, or transfer of your personal data.
- You can request a machine-readable export of your personal data through the in-app export flow in Settings → Profile.
- You can manage optional permissions on your device, such as notifications, camera access, and photo access.
- You can delete your account via Settings → Profile → Delete account.
- If you are located in the EEA or UK, you may also have the right to object to certain processing, request restriction of processing, and lodge a complaint with your local supervisory authority.
Contact details
Harmoneaz, Abeelweg 156, 3053 PD Rotterdam, The Netherlands. Chamber of Commerce (KvK): 42007160. For privacy-related questions or requests, please contact Support@Harmoneaz.com or visit Harmoneaz.com.