These Terms of Use apply to your use of Harmoneaz through the website, app, and related services. By using Harmoneaz, you agree to these terms and to use the service in a careful, lawful, and respectful manner.
Use at your own risk
Harmoneaz is provided as a practical tool for planning and collaboration within a family or co-parenting context. You use Harmoneaz at your own risk. Harmoneaz makes no warranties regarding the accuracy, completeness, or suitability of the service for any particular purpose. Information displayed in the app is entered by users themselves and is not independently reviewed or verified by Harmoneaz. Features for recording costs or uploading supporting documents are intended as a practical aid and do not constitute an accounting, tax, or legal service; Harmoneaz does not verify the authenticity or accuracy of uploaded receipts or invoices. Harmoneaz does not constitute legal, financial, medical, or parenting advice. For legal or financial decisions relating to co-parenting, always consult a qualified professional.
Minimum age
Anyone who creates their own account independently must be at least the age at which they can consent to digital services on their own under the law of their country (in the Netherlands this is 16; in other countries it may be lower). Children under that age may only take part through a child account created and managed by a parent or guardian. The parent or guardian decides whether, and from what age, a child takes part and supervises that use; Harmoneaz does not perform any age verification of its own.
User content
You remain responsible for the information and files you add to Harmoneaz, including schedules, notes, agreements, alimony-related information, cost records with receipts or invoices, reminders, and photos. You must ensure that you are permitted to use and share such content, that it is accurate to the best of your knowledge, and that it does not infringe the rights of others or violate applicable law. This is particularly important for documents you upload that may contain personal data of third parties, such as a merchant, the other parent, or your child. Harmoneaz provides tools to record and organize information, but does not independently verify the correctness of user-entered content.
License to user content
You retain all rights in the content you enter into Harmoneaz. You grant Harmoneaz a limited, non-exclusive license to use that content solely to the extent technically necessary to provide the service, including storage, backup, and display to you and the group members to whom you have granted access. This license ends when you delete your account or remove the relevant content, except to the extent further processing is needed for technical backups, legal retention obligations, security, or dispute handling. For information about the processing and retention of personal data, please refer to our privacy statement at Harmoneaz.com/privacy.
Intellectual property
All rights in Harmoneaz — including the software, design, text, logos, and other elements of the service — belong to MJoy-IT VOF or its licensors. You may not copy, reverse-engineer, decompile, modify, or otherwise reproduce the app or any part of it without prior written permission.
Prohibited uses
You may not use Harmoneaz to:
- enter deliberately false or misleading information, including about the other co-parent or other group members;
- intimidate, harass, or otherwise mistreat other users;
- act in violation of a court order or agreement;
- distribute content that infringes third-party rights or violates applicable law;
- attempt to gain unauthorized access to the service, its servers, or other users’ accounts;
- use the service for commercial purposes without the prior written permission of MJoy-IT.
Harmoneaz reserves the right to take appropriate measures in the event of established misuse, including restricting access, removing content, or terminating an account.
Account security
You are responsible for the security of your account and for keeping your login credentials confidential. Harmoneaz recommends using a strong, unique password and not sharing it with others. You must notify Harmoneaz immediately at Support@Harmoneaz.com if you suspect unauthorized use of your account. Harmoneaz is not liable for any damage resulting from unauthorized use of your account caused by your failure to adequately secure your login credentials, unless this is also the result of a shortcoming on the part of Harmoneaz.
Sharing within your group
Harmoneaz is designed to support collaboration within a family or group context. Information you add to a group may be visible to other invited members of that group, depending on their role and permissions. Child accounts may only see or create certain items when those permissions allow it, and parents or owners may still manage items created by children. You are responsible for inviting others carefully and for sharing only information appropriate within that context. If you record costs and supporting documents (such as receipts or invoices) relating to children, these may be visible to the other parent or the group members you share them with; you decide which information you add and share. If a co-parent deletes their account while the shared group continues, Harmoneaz may keep an anonymized offline placeholder so that schedules and tasks keep working. This placeholder contains no personal name or email address. See also our privacy statement at Harmoneaz.com/privacy.
Subscriptions and right of withdrawal
Certain features may require a subscription. Purchases, renewals, and related entitlement management are handled via the relevant app store (Apple App Store or Google Play) and RevenueCat. Pricing, billing, renewal, cancellation, and refunds are subject to the rules of the relevant app store.
Right of withdrawal
As an EU consumer, you have the statutory right to cancel within 14 days of purchase. Because Harmoneaz grants immediate access to the full service upon purchase, this right of withdrawal lapses at the moment you expressly consent to immediate delivery and waive your right of withdrawal at the time of purchase. This consent is requested at the time of purchase. Refunds are processed via the app store through which the purchase was made and depend on Apple’s or Google’s refund policy.
Retention of transaction data
Subscription and transaction data may be retained longer than your in-app entitlement record if a legal tax retention obligation applies (typically 7 years). See also the privacy statement at Harmoneaz.com/privacy.
Availability and third-party services
Harmoneaz aims to provide a reliable and secure service, but uninterrupted availability cannot be guaranteed. Certain features depend on third-party services, including Supabase, Resend, RevenueCat, and platform services from Apple or Google. Harmoneaz has no control over the availability or functioning of these external services and, to the extent permitted by applicable law, is not liable for any outages, data loss, or other consequences resulting from the acts or omissions of these third parties. If you enable the optional calendar synchronization (a private subscription link/ICS or a direct Google Calendar connection), the relevant calendar and custody-schedule data leaves the app towards the external calendar provider you choose; that provider processes the data under its own terms and privacy policy. You can disconnect at any time.
Limitation of liability
To the fullest extent permitted by applicable law:
Disclaimer of warranties
Harmoneaz is provided “as is” and “as available,” without any express or implied warranty, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
Exclusion of liability
Harmoneaz, its directors, employees, and partners are not liable for:
- loss or corruption of data;
- indirect, consequential, incidental damages, or loss of profit;
- damage resulting from the failure to receive reminders or notifications in a timely manner;
- damage resulting from reliance on information entered into the app by users;
- damage caused by outages, interruptions, or security incidents at third-party service providers;
- legal, financial, or other consequences of decisions made on the basis of app content.
The above exclusions do not apply to damage that is the direct result of intent, willful recklessness, or demonstrable negligence on the part of Harmoneaz itself.
Liability cap
If Harmoneaz is nonetheless found liable, total liability is limited to the amount you have paid to Harmoneaz in the twelve months prior to the event giving rise to the claim, or €50 if you do not hold a paid subscription.
Exceptions
Nothing in this clause limits the liability of Harmoneaz in cases of intentional misconduct or gross negligence, or any other liability that cannot be limited under mandatory law.
Indemnification
You agree to indemnify and hold harmless Harmoneaz, its directors, employees, and partners from and against any claims, damages, losses, and costs (including reasonable legal fees) arising from: (a) your use of Harmoneaz in violation of these terms; (b) content you enter or share in the app; or (c) your violation of the rights of third parties or applicable law.
Force majeure
Harmoneaz is not liable for failure to perform its obligations to the extent that such failure results from circumstances beyond its reasonable control, including failures of third-party services, internet outages, power failures, natural disasters, government actions, or other force majeure events.
Complaints and dispute resolution
You can submit complaints about the service through the contact form on Harmoneaz.com or by email at Support@Harmoneaz.com. Harmoneaz aims to respond to complaints within 14 working days and to resolve disputes amicably. If we cannot resolve your complaint together, as a consumer you can refer the dispute to the competent court or to a recognized dispute resolution or alternative dispute resolution (ADR) body in your country.
Changes to the terms
Harmoneaz reserves the right to amend these Terms of Use, the Privacy Policy, and the Cookie Policy. In the event of material changes, you will be notified via the app or by email at least 14 days before the effective date. In the event of material changes, you have the right to terminate your subscription at no additional cost, effective from the date the changes take effect. Refunds for periods already paid after the termination date are processed via the app store through which the purchase was made and depend on Apple’s or Google’s refund policy. By continuing to use the service after the effective date, you accept the amended terms.
Governing law and jurisdiction
These Terms of Use and any disputes arising from or related to them are governed by Dutch law. Disputes shall be submitted exclusively to the competent court in Rotterdam, the Netherlands, unless mandatory consumer law designates a different court.
Data retention and account inactivity
Harmoneaz applies retention periods to keep personal data no longer than necessary. This includes automatic cleanup of short-lived technical data and, where appropriate, automatic deletion of accounts that remain inactive for 12 months after a 30-day warning period.
Data export
Where applicable, you can request an in-app export of your personal data in a machine-readable format. Export files are temporary and expire automatically.
Contact details
MJoy-IT VOF, trading as Harmoneaz, Abeelweg 156, 3053 PD Rotterdam, The Netherlands. Chamber of Commerce (KvK): 42007160. For support or questions, please contact Support@Harmoneaz.com or visit Harmoneaz.com.
Use of Harmoneaz via the App Store is also subject to the Apple Standard EULA. View Apple’s Standard EULA